Ready to make your reservation?

Reserve by phone

Prefer to make your reservation via phone? You can make a reservations by calling (518) 889-9344 between 9am and 5pm, Monday through Friday.  The reservations office is closed Saturdays, Sundays, and all major holidays.

Reserve by email

Unable to make a phone call? You can also make a reservations by emailing reservations@alicesteacup.com between 9am and 5pm, Monday through Friday. The reservations office is closed Saturdays, Sundays, and all major holidays.

 

General Reservation Policies

As a small, locally-based institution, we limit the reservations we take as to encourage you to make that spur of the moment decision and walk into any Alice’s Tea Cup, any time. In limiting the number of reservations we accept, we find we actually make more room available for walk-in visitors.

Friday through Sunday

We accept reservations for parties of six or more*.

Monday through Thursday

We accept reservations parties of any size*.

*For parties of six or more guests...

We will delight you with a full English tea service. We believe that tea time is magic, your escape from hectic city life, an occasion to bask in the company of friends and loved ones. For your party of six or more people, we’ll present to you an array of sweet treats, savory sandwiches and perfectly brewed pots of tea from around the world. Please click on "Reservations & Private Events", then "Tea Services" for more information.

Depending on your party size, you may need a private space to host your event or reservation for an additional fee.
Private rooms are available at our Chapter I and Chapter II locations. We rent out these rooms by the hour, and require a non-refundable room rental deposit to confirm the reservation. We also offer the option to rent our entire Chapter III location. Please click on "Reservations & Private Events", then "Locations & Private Spaces" for more information.

For  all  parties  renting  a  private  space

We require a nonrefundable deposit for all parties renting a private room. The charge is billed to the credit card the day the
reservation is made.

All private room reservations must cancel no less than seven days prior to the event. The deposit made upon booking is still
nonrefundable. Cancellations in under three days notice are subject to an additional charge of up to but not exceeding 50%
of the costs of their event.

The final headcount in addition to any allergies or dietary restrictions must be given a minimum of three days to their
allotted reservation time. Guests are required to pay for the amount of people listed on their most recently updated invoice.
Additional guests not accounted for will be charged accordingly.

Entertainment must be booked a minimum of fourteen days prior to the event. The last day to cancel an entertainer is seven
days prior to your event. After this point their services are non-refundable and the total contracted rate will be charged to
the card on file.

Due to the timing of other parties, your private room will be made available no sooner than fifteen minutes before your
reservation. If you need additional time, you should request it upon booking; you will be charged for any extra time you
need for set up.

On the day of your event, we can split the bill up to three ways. We accept cash, Visa, American Express and Master Card.

All custom cake and cupcake orders must be made at least seven days before your event, but please note that orders are
taken on a first-come, first-serve basis according to payment, so the order is still not guaranteed at the seven day minimum.
Should you decide to bring in an outside cake or cupcakes you will be required to pay a $25 plating fee.

Outside alcohol is allowed at all locations for a fee of $25 per bottle.

FOR  ALL  PARTIES  THE  MAIN  DINING  ROOM

The credit card information obtained from you upon your reservation is a security measure; should you need to cancel, we
require no less than one day prior to the allotted reservation. Reservations that cancel under one day are subject to a $50
cancellation fee.

You have until 5:00 p.m. the day before your event to make any changes. After this point, the number of guests on file is the
amount for which you will be charged.

We can hold your table up to ten minutes after the start of your reservation. If you arrive later than that, we cannot
guarantee seating.

On the day of your event, we can split the bill up to three ways. We accept cash, Visa, American Express and Master Card.

We have an hour and a half maximum for all tables in the main dining room. Due to high volume, we ask your cooperation in
trying to accommodate as many happy tea drinkers as we can, by arriving and leaving as close to the times of your
reservation as possible. Main dining room reservations must specify if they need up to fifteen minutes for set up.

All custom cake and cupcake orders must be made at least seven days before your event, but please note that orders are
taken on a first-come, first-serve basis according to payment, so the order is still not guaranteed at the seven day minimum.
Should you decide to bring in an outside cake or cupcakes you will be required to pay a $25 plating fee.

Outside alcohol is allowed at all locations for a fee of $25 per bottle.